Claims

Protection

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Our 2023 Claims Report

Our new claims report showcases our client case studies and our 2023 claims statistics.

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Large and experienced in-house claims team

Our dedicated claims team are here to support your clients throughout the claim process. Read how our Claims Assessor Kevin supported on a critical illness claim for a child and the role he played as the clientā€™s key contact.

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THE STORIES BEHIND THE NUMBERS

Support your client conversations by sharing our real life client case studies.Ā 

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Claims statistics

Find out more about our 2023 claims statistics and protection facts.

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Carla's story

Carla who, diagnosed with breast cancer at the age of 35, found having the reassurance of a Critical Illness policy invaluable.Ā 

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Sarah's story

Watch our film on how  our simple claims process made a difference to Sarahā€™s life.

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Lindsay's story

Our short film shows how our partnership with RedArc supported Lindsay and her family at a difficult time without her making a claim.

How we can help

Tackling Client Misconceptions

Tackling Client Misconceptions

There are many myths and misconceptions around not only claims, but financial protection in general. This conversation aid can help you tackle any misunderstandings your clients may have, to help them make better informed decisions around protection.

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How to make a claim

How to make a claim

If you need to start a claim on behalf of your client, find out what you need to do.

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Scottish Widows Care

Scottish Widows Care

Financial payout isn't always enough, that's why we provide emotional and practical support to all protection clients.

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