Internet banking enquiry

Contact us

If you have any questions about your Internet Banking account, would like to apply for a new product or have a query about one of your existing products, you can call our Customer Services Team on 0345 845 0829. Our opening hours are 8am to 6pm Monday to Friday (10am Wednesdays).

Alternatively, you can use the enquiry form below if you have an Internet Banking query related to your mortgage or savings account.


Please include STD codes
Your savings or mortgage account the query relates to.
Where your statements are sent.



Scottish Widows Bank is a trading name of Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales, no. 2065. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under number 119278.