Change of address

You’re about to update your address

There aren’t many steps. It should only take a few minutes to complete.

You’ll need to give us your:

Name
Date of birth
Previous address
New address
Contact details

It's helpful to know:

Your plan or policy number
Your National Insurance number

If you prefer, you can print out this form (PDF, 532KB) and post it to us instead.

To understand more about how we process your personal information and the rights you have, please read our Privacy Statement.

Change of address

Step 1 (of 4): Confirm your details

Enter your details. They need to match your policy documents.

Your name and date of birth

First name

Last name

Date of birth

Your previous address

Enter your postcode to search for your previous address

Search for address

Enter your address manually

Your plan or policy number

Do you know your plan or policy number? Providing your plan or policy number will enable us to process your request faster. You can find this on your pension documentation.

Yes

No

Your National Insurance number (optional) Providing your National Insurance number will allow us to process your request faster and locate any additional policies you may hold with us.

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Change of address

Step 2 (of 4): Confirm your new details

Confirm your new address

Enter postcode to search for your new address

Search for address

Enter your address manually

Would you like to change your address now or at a later date?

Now

Later

Enter the date you want us to start using your new address

Confirm your contact details

Email address

Telephone number

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Change of address

Step 3 (of 4): Check your information

Check your details are correct before you continue.

Your name: ##forname## ##surname##

Edit name

Your date of birth: ##day##/##month##/##year##

Edit date of birth

Your previous address: ##add1##
##add2##
##add3##
##add4##
##postcode##

Edit previous address

Your new address: ##add5##
##add6##
##add7##
##add8##
##postcode2##

Edit new address

Your contact details:

Email address: ##email##
Telephone number: ##telno##

Edit contact details

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