The invisible safety net: what happens when there’s no Bank of Mum and Dad?

Catherine Trimble Head of intermediary distribution for protection

Catherine Trimble

Head of intermediary distribution for protection

Watching young adults step out into the world is both exciting and unsettling, whether you’re an adviser, a colleague, a family member, or simply someone who works closely with the realities of financial resilience.

There’s a sense of momentum at that stage of life. First proper pay packet. First flat. First time renting without a backup plan. First solo trip. First real taste of independence.

And with it comes a quiet assumption: that if something goes wrong, someone, somewhere, will step in.

The urge to protect doesn’t disappear just because someone reaches adulthood, it simply changes shape. It shows up in small, everyday behaviours you hear about all the time: double‑checking insurance details, asking whether sick pay is included in a role, reminding someone to keep a bit of money aside “just in case”.

It’s natural to want to soften the landing if life wobbles. But there’s also a parallel desire to build independence, to allow young adults to take risks, make choices, and learn how to recover when things don’t go to plan.

That tension is where the idea of the “invisible safety net” lives: the belief that if life tips unexpectedly, something will catch you.

The challenge is that this net isn’t always as strong, or as visible, as people assume.

The myth of the ever present net

In conversations with advisers and across the protection market, a familiar pattern often emerges.

A young adult talks about travelling, changing jobs or moving out. The tone is light, almost casual. And then comes the question, sometimes spoken, sometimes implied:

“If something went wrong… I’d be able to get help, right?”

It’s an understandable assumption. Family support, savings, workplace benefits, government provision, these things are often viewed as givens rather than variables.

But advisers know the uncomfortable truth: none of these are guaranteed.

Not because people don’t care, but because life doesn’t ask permission before circumstances change.

Illness. Injury. Mental health challenges. Job loss. A sudden expense that lands at the worst possible moment. A period of sickness that lasts longer than employer benefits. A change in family circumstances that reduces capacity to help.

Even the most well‑intentioned safety nets can develop holes. And sometimes, when people reach for them, they’re simply not there.

Young adults and the protection gap (and why it’s so human)

There’s a quiet misconception about younger people: that if they aren’t protected, it’s because they think it won’t happen to them. But for many, it’s the opposite. They do worry, they’re just trying to get through the month.

Recent research has consistently shown that younger generations are more likely to say protection matters, yet far less likely to actually hold it. Findings reported from AMI research shows Between one-fifth and one-third of consumers recognise a potential future need for protection, with younger adults (under 35) consistently more likely to see this need across all types of cover.1

It’s the young professional who’s just started earning and finally feels like they can breathe… until they realise how fast one period of sickness could undo everything. It’s the renter whose budget is already stretched, who assumes their employer will “sort something” if they can’t work, without really knowing what their sick pay is, or how long it lasts. It’s the self employed or gig economy worker whose income can change overnight, and whose “backup plan” is often just hope.

And it’s also the emotional bit we don’t talk about enough: many young adults still carry a quiet belief that family will fill the gaps, that the Bank of Mum and Dad is always open.

But what happens when it isn’t?

Why adviser conversations matter (more than ever)

One thing advisers understand instinctively is this: young adults rarely wake up thinking, “Today feels like a great day to buy protection.” They don’t go looking for products; they go looking for reassurance.

Done well, reassurance isn’t about fear or worst‑case scenarios. It’s about clarity. Helping someone move from a vague sense of “I’ll probably be fine” to a clearer understanding of what happens if they aren’t.

Advisers are uniquely positioned to offer that clarity, to take the vague sense of “I’ll be fine” and turn it into something more solid: a plan.

AMI research previously highlighted that some people who didn’t take out protection felt an earlier conversation might have changed their decision.1 That aligns with what many advisers see day to day: timing matters. Not because young adults are “hard to reach”, but because the prompt often comes too late, after the job loss, after the sick pay ends, after the savings have gone. 

And when protection conversations do happen, they work best when they feel real. Not a product pitch. Human, relevant and empowering.

Because this isn’t about selling policies. It’s about building resilience.  The kind that means a young person doesn’t have to move back home and quietly feel like they’ve failed, just because life had other plans.

Building independence, not just cover

This is where adviser conversations often shift.

Talking about emergency funds, about retirement saving (even though it feels laughably far away when you’re 20), about why you insure things you can’t afford to replace. Talking about income protection and critical illness cover, not in a doom and gloom way, but as part of the wider question: How do you stay independent when life gets messy? 

These discussions are rarely just financial. They’re emotional too. Independence, security and freedom are closely linked and sometimes they pull in different directions.

Protection, when it’s framed well, doesn’t shrink a young person’s world, it expands it. It gives them permission to travel, to rent, to take a career risk, to say yes to life… knowing they’ve got a plan if something knocks them off course.

That’s the shift that matters: protection as empowerment, not pessimism.

The prompts are already there - we just need to use them

We can’t wait for young clients to ask about protection, they may not know what to ask. 

But life gives us prompts, if we’re paying attention:

  • First job, first proper payslip, first time they realise what “benefits” actually mean
  • Renting, moving out, living with a partner
  • Travelling, especially when they’re away from family support
  • Becoming self employed or changing roles
  • Even the small things: a friend off sick for months, a colleague made redundant, a parent struggling with their own health.

These are moments when the invisible safety net becomes visible - when “what if?” turns into “what now?”

A safety net you can’t see isn’t one you can rely on

The reality is that independence doesn’t come from assuming support will always exist. It comes from understanding what’s in place and where the gaps are.

With the right conversations, young adults can build their own safety net - one that doesn’t rely on any single person always being there, always being able, always being the answer.

And that may be one of the most valuable outcomes advisers help create: resilience that supports confidence, freedom and peace of mind, long before it’s needed.

Because the greatest gift we can help a new generation build isn’t just financial protection.

It’s the confidence to live their lives knowing they have a plan if life has other ideas. 

And by starting protection conversations earlier, in a human, relatable way, advisers can help a new generation build exactly that: resilience, confidence, and peace of mind.

 

Sources:

1 AMI Protection Viewpoint research, Nov 2025