Supporting you with Consumer Duty
Consumer Duty is a new and higher standard of consumer protection that is being introduced by the Financial Conduct Authority (FCA). It aims to ensure that the finance industry as a whole has a clearer focus on customer outcomes and protecting customers from harm.
Here you can access information to help you understand your obligations, as well as the product governance resources you need to assess fair value for each of our products.
Fair Value Assessments
Our Fair Value Assessments have been completed for all our open products which covers protection, individual pensions, annuities and workplace pensions.
They offer you a detailed review of our open products and explain how our product governance and pricing approach has been assessed to deliver fair value for your clients.
View how our products meet the needs of their target market and help deliver good customer outcomes.