External transfer (selected policies)
When there’s a partial transfer of servicing rights from one directly authorised firm (or subset of its agencies) to another firm, please:
1. Create a spreadsheet listing the policies to be transferred.
For each transferring policy, include the following in the spreadsheet:
- Policy number
- Policyholder name
- Product type
- Receiving agency number (if there are multiple receiving agencies)
2. Download Origo's Novations Signature Form (PDF, 207 KB).
3. Complete Sections A-D. (Select Scenario H on page 3, indicating that Scottish Widows should only transfer a subset of the agency's business).
4. The receiving firm should:
a. provide details of the ceding and receiving parties in ‘Supporting Information’, Section E
b. include receiving agency number in 'Supporting Information' Section E (if policies are transferring to a single agency).
c. indicate whether new sub agencies need to be created in 'Supporting Information' Section E
d. read and sign the declaration on page 5.
5. The ceding firm should:
a. read and sign the declaration on page 6.
6. Once both firms have signed, email the completed form and policy list to commission.mailbox@scottishwidows.co.uk. If you prefer, you can submit the documents through Origo's platform.
Scottish Widows will send confirmation emails when we’ve transferred the servicing rights.
The receiving firm must hold terms of business with Scottish Widows before the transfer; where a new agency is needed to accommodate the transfer, refer to Set Up My Agency for guidance on how to register your agency with Scottish Widows.