Due to the recent guidance on Covid 19 our telephony service has been suspended by the need to exercise social distancing for our colleagues in our intermediary support teams.Â
If you have an application that needs our attention due to exchange or completion within 48 hours please contact your BDM. Please review your case tracking and email updates to check the progress of applications. Thank you for your support and understanding.Â
Intermediaries should guide their Scottish Widows Bank customers to our website for the latest information, including how to request a payment holiday if they are affected; www.scottishwidowsbank.co.uk