Support

Mortgages

How we support intermediaries

At Scottish Widows Bank we care about the intermediaries we do business with, and recognise the important role you play in supporting your customers.

That’s why we have a dedicated Intermediary Support Team who:

  • offer support with decisions in principle, keying new business, product transfers, further advances and transfer of equity applications
  • are trained to recognised industry standards
  • have a detailed knowledge of our products and underwriting requirements.

 

We also have a nationwide force of Business Development Managers who can help you with:

  • new business enquiries
  • product information
  • lending criteria
  • individual cases before you apply.

If you need to get in touch

Call the Intermediary Support team on 0345 845 0110. Lines are open 8am to 6pm Monday to Friday.
For product transfers & further advances - choose option 3 and for new business - choose option 4.

For commission enquiries, password reset and registrations call 0345 845 6789. Lines are open 9am - 5pm Monday to Friday (Wednesday from 9.30am).

Contact a BDM with any new business, product or lending criteria enquiries.

We have a dedicated Premier Mortgage Service team on hand to help you with your large loan clients. Our Relationship Managers offer tailored, expert support on mortgages of £500,000 and above. To contact the team please ring 
0345 608 0853 Option 3.

What support do you need?

How we can help

Look at mortgage opportunities

See how we can help you grow your mortgage business.

See opportunities

Find out how to apply

Look at our step by step process.

How to apply

Mortgage tools

Our useful tools and calculators can save you time and help you with your client conversations.

Useful tools