Support

Mortgages

How we support advisers

At Scottish Widows Bank we care about the intermediaries we do business with, and recognise the important role you play in supporting your customers.

That’s why in addition to our nationwide force of regional Business Development Managers, we also have a dedicated Intermediary Support Team who:

  • offer support with new business enquiries, product transfers, further advances and transfer of equity applications
  • are trained to recognised industry standards
  • have a detailed knowledge of our products and underwriting requirements
  • can talk through individual cases before you apply.

If you need to get in touch

Call the Intermediary Support team on 0345 845 0110. Lines are open 8am to 6pm Monday to Friday.
For product transfers & further advances - choose option 3 and for new business - choose option 4.

For commission enquiries, password reset and registrations call 0345 845 0110 - choose option 1. Lines are open 9am - 5pm Monday to Friday (Wednesday from 10am).

For an update on an existing application, please call your case handler (you'll be given the direct number for your case handler once the fully packaged application is assigned).

What support do you need?

How we can help

Look at mortgage opportunities

See how we can help you grow your mortgage business.

See opportunities

Find out how to apply

Look at our step by step process.

How to apply

Mortgage tools

Our useful tools and calculators can save you time and help you with your client conversations.

Useful tools