Claims
Protection
Our 2024 Claims Report
Our new claims report showcases our client case studies and our 2024 claims statistics.
Our highlights film
Watch and share our short highlights film which includes our 2024 claims statistics and the differences having a critical illness policy can make.
Mark's story
Mark explains how a Critical Illness policy changed his life after having a stroke aged 32.
Carla's story
Carla who, diagnosed with breast cancer at the age of 35, found having the reassurance of a Critical Illness policy invaluable.
Sarah's story
Watch our film on how our simple claims process made a difference to Sarah’s life.
Claims statistics
Find out more about our 2024 claims statistics and protection facts.
Thomas' story
Cancer continues to be the biggest reason for our claims. Read our real life case study, where Thomas was diagnosed with Testicular Cancer aged 29 and how having Critical Illness Cover helped put his mind at ease during this worrying time.
Lindsay's story
Our short film shows how our partnership with RedArc supported Lindsay and her family at a difficult time without her making a claim.
Large and experienced in-house claims team
Our dedicated claims team are here to support your clients throughout the claim process. Read how our Claims Assessor Kevin supported on a critical illness claim for a child and the role he played as the client’s key contact.