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Our new report highlights our 2022 claims statistics and information on how we can provide your clients with financial, practical and emotional support during the claims process.  

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Our client case studies on claims with support from advisers highlight how your clients can benefit not just financially, but through getting the practical and emotional support they need during difficult times.

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Lindsay’s RedArc story:

Watch our short film to see how RedArc supported Lindsay and her family at a very difficult time:

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Claim statistics

Claim statistics

Find out more about our 2022 claims statistics.

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Claims support

Claims support

Our Claims Team are here to help. Find out more about the support available to your clients when they need to make a claim.

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How to make a claim

How to make a claim

If you need to start a claim on behalf of your client, find out what you need to do.

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Seeing life behind the numbers

Our claims statistics tell one side of the story – but it’s important clients grasp the benefit of
financial protection in their own terms too. These case studies can help your clients see
the genuine difference that protection makes to the individual lives behind our claims statistics.

  • Picture of Lewis

    Lewis was 45, and the only income earner in his family, when he was diagnosed with bowel cancer, turning his world upside down.

    “I was assigned a dedicated cancer nurse specialist. She was brilliant – she made everything plain sailing and supported me throughout.”

    Read Lewis' story (PDF, 122KB)

  • Picture of Thomas

    Thomas was only 29 when he was diagnosed with testicular cancer.

    Read how having Critical Illness Cover in place has helped him to be financially secure.

    “The support I received from Scottish Widows allowed me to find a positive from a very negative experience.”

    Read Thomas' story (PDF, 87KB)

  • Picture of Kirsten

    Kirsten, aged 27, had just become a first-time mum when she was diagnosed with MS.

    Read about how our protection will help support her family in the years ahead.

    "I can’t describe how much easier Scottish Widows has made a very difficult time in our lives.”

    Read Kirsten's story (PDF, 518KB)

  • Picture of Linda

    Linda was 54 years old when she was diagnosed with breast cancer.

    Read about the difference our financial protection made to her.

    "The support that I got, not having to worry about how we’d cope financially – it’s been worth every penny."

    Read Linda's story (PDF, 84KB)

How we can help

Better protection conversations

Better protection conversations

Scenarios, hints and tips to help introduce protection to your clients.

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Scottish Widows Care

Scottish Widows Care

Financial payout isn't always enough, that's why we provide emotional and practical support to all protection clients.

Practical Support

Protection tools

Protection tools

Our useful tools and calculators can save you time and help you with your client conversations.

Useful tools